Privacy Policy
Last updated: February 2026
1. Information We Collect
We collect the following types of information:
- Account information: Name, email address, and password when you create an account.
- Order information: Shipping address, email, and payment details (processed by Stripe/PayPal — we do not store full card numbers).
- Design data: Custom designs you create using our editor and any images you upload.
- Usage data: Browser type, pages visited, and interactions with the site (collected via cookies or analytics tools).
2. How We Use Your Information
- To process and fulfill your orders
- To send order confirmations and shipping notifications
- To save your designs and account preferences
- To improve our products and services
- To respond to your inquiries and provide customer support
3. Information Sharing
We do not sell your personal information. We share data only with:
- Payment processors (Stripe, PayPal) to process transactions.
- Shipping carriers to deliver your orders.
- Service providers who assist in operating the site (hosting, email delivery), bound by confidentiality agreements.
4. Data Security
We use industry-standard security measures including HTTPS encryption, secure password hashing, and limited access controls. However, no method of electronic storage is 100% secure.
5. Cookies
We use cookies to maintain your session, remember your cart, and improve the user experience. You can disable cookies in your browser settings, though some features may not function properly.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Opt out of marketing communications
- Request a copy of your data in a portable format
To exercise these rights, contact us at [email protected].
7. Data Retention
We retain order records for accounting and legal purposes. Account data is kept until you request deletion. Design data is kept as long as your account is active.
8. Children's Privacy
Our Service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal data, please contact us.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a notice on our website.
10. Contact
For privacy-related questions, please contact us at [email protected].